Both the Board and the staff continue to strive to find better ways to serve and
communicate with our members. We hope these policies will further that goal.
Being a member-owned natural foods grocer, both the Board of Directors and the staff at
Co-opportunity value and encourage member input about the store. In order to facilitate that
dialogue and foster more opportunities for sharing among members, staff and the Board, the
Board has refined and finalized the procedures for member input to the Board. Please be aware
that generally the Board does not get involved in daily operational decisions affecting the
store - those decisions are left to the professional staff - but the Board still would appreciate
hearing any thoughts about our market.
1. If members\shoppers have any suggestions or comments about the operation of the
store, they should initially direct those to management. If their concerns continue
or if they have ideas they believe the Board should hear, they can then contact the
Board.
2. The Board can be contacted (a) in writing c/o the Board President at Co-opportunity, 1525 Broadway, Santa Monica, 90403, (b) via e-mail at board@coopportunity.com, or (c) by leaving a telephone message for the Board
President at the Co-op. Many concerns can likely be answered or resolved
through these communication routes.
3. To promote candid discussion of confidential financial matters, personnel and
management issues, Board meetings are generally closed to members. However,
if members wish to make a presentation to the Board at one of its meetings,
members should contact the Board President through one of these methods no
later than 10 days before the Board meeting. The dates of upcoming Board
meetings shall be posted in the store, published in the newsletter and put on the
Co-op's website.
4. If the proposed topic or issues reasonably relate to the operation or mission of the
Co-op, the Board President shall schedule a reasonable period of time, not to
exceed 30 minutes, at the Board meeting for the members' presentation. That
presentation will be added to the Board agenda.
5. Members interested in becoming Board members should contact the Board
President to discuss attending part of a meeting. As set forth in the Bylaws,
qualified members can be nominated and run for election to be Board members
either (a) by the Nominating Committee of the Board, or (b) through a prescribed
self-nomination process.
6. In order to promote member understanding and input, the Co-op is revamping its
website at www.coopportunity.com to include this policy, upcoming Board
meeting dates, as well as the Bylaws.
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